Reservations
Book your activity in advance to ensure you get a spot! Summer time gets crowded in DC Metro’s favorite outdoor adventure playground – the Harpers Ferry WV area!
Advance Online Reservations - the best way to book your trip!
Reservations should be made in advance whenever possible. This arrangement will help to insure your spot on our rafting, canoeing, kayaking, tubing, hiking, biking trips and tours. However, if your trip happens to be a last minute impulse-check with us…we have trips designed for folks that call or walk-in at the last minute.
Reservations on-line. Most all of our trips have the option to book on-line with a discount. On each individual trip page you will find the option if it is available.
Reservations by phone. Call us at 301 834-9950 to make your reservation by phone. Have a credit card handy if this is how you plan to pay for your trip.
Payments in advance:
Individuals:
River & Trail Outfitters requires full payment upon booking for parties of 9 or less.
Groups of ten or more:
Reserving 30+ days in advance:
50% down within two weeks of making the reservation
Full payment seven days before trip
Reserving less than 30 days in advance:
Full payment seven days before trip
In addition a credit card number or 50% deposit is necessary to hold the reservation
*other payment options may be available if arranged prior to the trip.
Refund Policy / Cancellation Policy:
Individuals: No money refunds are given. However, you may reschedule your trip to a later date with two days notice.
Groups of ten or more: No refund with less than three weeks notice for entire group cancellation. With three weeks notice, River and Trail keeps 10% for administrative costs. Numbers may be fine tuned without penalty up until seven days prior to the trip.
Additional Trip Information:
- All participants should arrive ½ hour prior to trip departure time.
- Waivers of Liability must be signed by all participants. Leaders of kids (under 18) groups need to have a waiver ahead of time for parents to fill out and sign.
- 5% amusement tax must be added to all guided trips
- 5% amusement tax + 6% state tax must be added to all rentals
- A user fee of $2.50 will be added to all trips.
- Trips run rain or shine. Flexible day of reschedule policy for unguided tubing trips.
- You will get wet, please leave all valuables at home.
- Phone cases are available at our trip check-in locations.
- We reserve the right to relocate or change raft size, number of guests per craft, and length of trip due to abnormal river flow and conditions.